Organizations no longer tolerate fragmented systems or legacy PBX platforms. This chapter explains how unified communications redefined enterprise expectations around speed, scale, and collaboration. It walks through the transition from analog voice to cloud-first UCaaS, shows how real-time tools impact productivity, and positions unified communications as the cornerstone of secure, flexible infrastructure. Readers will understand why network readiness, SaaS economics, and customer experience now revolve around UC decisions—and how to use that insight to drive technology strategy and channel growth.
Download the official guidebook built from the podcast conversation with Kameron Olsen, which was created for channel leaders ready to take action.
Download your COMPLIMENTARY COPY of Unified Communications: The Backbone of Modern Digital Growth Guide. Download the official guidebook built from the podcast conversation with Kameron Olsen, which was created for channel leaders ready to take action.

AI Disrupts Telecom Channel and Workforce Impact
In this high-energy episode, Sugata Sanyal, Founder & CEO of ZINFI, hosts Kameron Olsen, a seasoned telecom entrepreneur and expert in the TSD (Technology Solutions Distributor) ecosystem. Kameron brings two decades of experience in the telecom channel, covering everything from analog phones to SaaS-based UCaaS platforms. This insightful conversation explores how AI transforms customer experience and disrupts workforce models and operational dynamics.
Play It Now