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Alerts & Notification Management

Alerts & Notification Management centralizes the creation, scheduling, and delivery of system alerts. It supports in-portal notifications, email, and SMS, with automated scheduling and event-based triggers. This ensures partners and internal teams are promptly informed of important events, reducing missed opportunities, and allowing for targeted delivery and in-depth reporting to optimize communication.

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Alerts & Notification Management

Alerts & Notification Management Streamline Notification Creation

Streamline Notification Creation

Easily create and customize a variety of alert and notification types with a user-friendly interface that is designed for efficiency.

  • Name, subject, and describe the new alert clearly.
  • Define the alert’s purpose (events, deals, tasks).
  • Use the rich editor for professional, personalized messages.

This streamlined approach enables you to quickly create and launch new alerts, keeping your channel ecosystem informed.

Versatile Alert Types

The platform supports a variety of communication channels to ensure your messages are delivered effectively. You can configure alerts to be delivered as in-portal notifications, emails, or SMS text messages.

  • Portal alerts appear instantly; use event or schedule triggers.
  • Email alerts maintain brand using vanity domains; scheduled or real-time.
  • SMS alerts integrate with your gateway for critical delivery.

This multi-channel approach allows you to tailor your communication strategy to the urgency and importance of each message.

Alerts & Notification Management Versatile Alert Types
Alerts & Notification Management Automate and Schedule Alerts

Automate and Schedule Alerts

Automate the delivery of alerts by scheduling them to be sent at specific dates and times or triggering them based on predefined events.

  • Define alert type and frequency for optimal timing.
  • Trigger alerts based on specific events or deal stages.
  • Automatically track all sent alerts and delivery history.

This automation ensures that critical communications are delivered promptly and consistently without manual intervention.

Targeted Delivery with Access Control

Ensure that your alerts and notifications reach the right audience by defining granular visibility and access control rules.

  • Assign alerts to specific users, groups, or roles.
  • Define who manages and sees all alerts securely.
  • Centralized view simplifies alert assignment audits and access.

This level of control helps you personalize communications and prevents information overload for your partners and internal teams.

Targeted Delivery with Access Control
In-Depth Reporting and Analytics

In-Depth Reporting and Analytics

Access powerful reports to track the effectiveness of your alert and notification strategy and gain valuable insights into user engagement.

  • Generate reports on alert delivery and user response.
  • Track effective alerts to optimize communication strategy.
  • Historical view provides a complete communication audit trail.

These insights empower you to make data-driven decisions and improve the effectiveness of your alerts.

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Browse & Access our Industry Best Practices Webinars, Best Practices Guidebooks and Analyst Reports

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Recent Posts

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  • The Channel’s Shift to Partner-Led With AI Best Practices
  • Next-Gen PartnerOps Video Podcast featuring Barry Mainz – Next Frontier of OT/IoT Ecosystem: AI & Cybersecurity

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