Podcast – Ten Ways to Hire Better Call Center Agents
While proper training is absolutely useful and effective, one of the biggest budget savers for call center agents is actually hiring the right call center agent to begin with. This podcast talks about 10 steps you can take when hiring call center agents to get it right the first time, and thus save time and money down the road.
10 Ways to Hire Better Call Center Agents
ZINFI Again Named Leader in Partner Management Software Spring 2023 G2 Grid® Report