Best Practices Video Podcasts

Onboarding Partner Ecosystem to Achieve Loyalty: Chapter 4

Chapter 4: How to Track and Reward Channel Partners in a Mixed Partner Ecosystem

When designing an onboarding process through a Partner Relationship Management Platform, organizations must consider the consequential enablement, enablement, and performance management. Three trends are evolving on how to track and reward channel partners in a mixed partner ecosystem.

These include:

  1. Hyper-personalization of the tracking and reward system so to ensure a rich and fulfilling experience for the partner
  2. Moving to multipliers by maximising the value of a partnership and ensure that loyalty links directly to the economic value of the partnership.
  3. Creation of point-based reward systems that value before, in the middle and after point of sale.

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